COVID-19 Winter Vaccinations
The COVID-19 Winter booster programme is now underway. The Surgery is not delivering the COVID vaccine, however should you fall into the eligible cohort, you will receive a letter with an appointment. Should you need to cancel or reschedule your appointment please call the booking centre on 02921 841234.
For further information regarding the COVID-19 Winter vaccine and who is eligible please click on the following link COVID-19 Mass Vaccination Programme - Cardiff and Vale University Health Board (nhs.wales)
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Your NHS Wales Experience - Pontprennau Medical Centre Questionnaire
The experience you have of care is important to us and we would welcome patients to complete this years NHS Wales Experience short questionnaire, consisting of 8 questions. This will provide valuable feedback to Practices to identify areas of improvement. The questionnaire should take no longer then 5 minutes of your time. Please click on the following link to complete https://forms.office.com/e/tFatmxJFsG
Influenza Vaccination Programme 2023
September sees the start of the flu season and all eligible patients are encouraged to accept the free vaccination offered by your GP Surgery and local Pharmacist. Pontprennau Medical Centre has ordered the correct flu vaccinations for our eligible population based on the varying age groups and appropriate vaccine for these age groups. If you are also eligible to receive a shingles or pneumonia vaccination, this can be arranged at the same time for you and your medical record will be updated.
We have pre-ordered flu vaccinations for our eligible patients as listed below. Clinics will be scheduled inside and outside of our usual opening hours to accommodate our patients. This will ensure maximum protection within our community.
Flu vaccinations will be offered under the NHS flu vaccination programme to the following groups:
- Those aged 65 years and over
- those aged 6 months to under 65 years in clinical risk groups.
- pregnant women
- all children aged 2 or 3 years on 31 August 2023
- primary school aged children (from Reception to Year 6)
- those in long-stay residential care homes
- carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person.
- close contacts of immunocompromised individuals
- frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home, registered domiciliary care providers, voluntary managed hospice providers and those that are employed by those who receive direct payments (personal budgets) or Personal Health budgets, such as Personal Assistants
This year, all school aged children will be offered the vaccination through the school immunisation service, please do not call the surgery to book appointments for school aged children, the schools will arrange letters to be sent to Parents.
Patients signed up to the surgery SMS service will receive an invite via text with an appointment letter attached. Those patients who are not signed up to the SMS service will receive an invite letter in the post.
Clinic dates will be provided within the invite and we hope to make appointments available to book online. We encourage patients not to ring the Surgery to book their flu appointment, unless absolutely necessary due to the increased demand on our phone lines.
Housebound patients will be contacted and visited by a member of our team and there is no need to ring and book unless you are no longer housebound and can come to the surgery for your vaccination.
What to expect upon arrival: -
- Please arrive at your specified time slot.
- You will be directed to a consulting room to be vaccinated (we will have a number of clinicians on site at each clinic)
- There will be restricted access to our carpark for the Saturday clinics and we ask where possible for patients not to drive to the surgery and keep parking for disabled badge holders or those with limited mobility.
- Please be aware that you may need to queue and to bear this in mind if you struggle to stand for long periods of time, please do make one of our staff aware on the day if this is the case.
- Although you have booked an appointment time, we cannot guarantee your vaccine will be given at that time.
For more information regarding the flu vaccine, please visit
Flu vaccine - NHS (www.nhs.uk)
The way we accept urine samples is changing
Repeat Prescriptions
Please be aware that we are now requiring 72 hours to process repeat prescriptions. This change is due to an unprecedented demand for repeat prescriptions.
We would also like to take this opportunity to remind our patients that when ordering repeat prescriptions please allow time for the surgery to process your request as well as the local pharmacies who will be dispensing your medication.
Dr Scott Retirement
We wish to inform our patients that Dr Jaqueline Scott is retiring in October 2021. Dr Scott has worked at the surgery for many years and will be missed by the staff and patients.
We wish her well for a long, happy and healthy retirement.
Number Change at St David Medical Centre
Please be aware that as of Monday 1st July 2019 the phone number for St David Medical Centre (02920 733032) will no longer be valid.
Please call 02920 739999 for all enquries/appointments with immediate effect.
Change to 'Same Day Access' Appointments
Please remember that from Monday 2nd July 2018 we will be taking calls for 'same day access' appointments from 8am Monday - Friday.
The surgery doors will not be opened until 8:30am Monday - Friday. Therefore it would be advisable to call the surgery on 02920 739999 for an appointment as you may miss out by queuing at the door.
Changes when booking an appointment
Please be aware that we are making some changes to the way we book appointments at the surgery.
When booking an appointment you may be asked to give a brief reason as to why you are attending. This is so we can determine which service or clinician will be best for you.