New Patient Registration

Generally we will only accept patients living within our defined practice area; details are available in reception. New patients registering with the practice will be asked to complete a “Health Questionnaire” and will be invited to attend a health check appointment if they are on regular medication. Patients are registered with the practice, rather than an individual doctor. However, patients can express a preference of practitioner. We will try to comply with your request, but it might not always be possible, in which case we will explain the reasons.

In addition if you are unable to attend the surgery for a health check because of your medical condition a home visit may be arranged.

We ask you for personal information to enable us to give you the very best care and treatment. This information is recorded on the computer and we are registered under the Data Protection Act. All members of staff are bound by strict rules of confidentiality.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

How to Register

If you wish to register with the practice you need to fill out the below registration forms and return them to the surgery with proof of your address. At the bottom of the page is an example of how the registration form should be completed. We are not able to register you with the practice until the form is filled out correctly. 

Some examples of proof of address accepted by the practice are:

• Utility Bills
• Council Tax
• Tenancy Agreement

In order to register you we ask that you fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this form too, which you may fill out and return to the surgery.

Practice Leaflet

Please fill out one of each the below forms for every member of the household you wish to register with the practice.

All forms need to be completed, signed and returned to Pontprennau Medical Centre in order for you to be registered with the practice.

Registration Form

Example Registration Form

Health Questionnaire Over 16

Health Questionnaire Under 16

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the practice list and still remain a patient of your permanent GP. After three months you will have to permanently register with the practice.

To register as a temporary patient simply contact the surgery. The practice does not have to accept you as a temporary patient although we do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form

Practice Boundary